The Royal British Legion – Benefit, Debt and Money Adviser (Debt)


Job title Benefit, Debt and Money Adviser (Debt)

Job reference R13652-18

Application closing date 25/07/2018

Location Yorkshire

Salary £24,480 per annum

Package Permanent. 25 days annual leave plus bank holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Childcare Vouchers, Group Pension Plan

Job category/type Welfare & Advice

About The Royal British Legion:

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours:

Does the following describe you?
– A desire to provide a great customer service and support
– Enjoy and thrive in working in teams and with others
– Passionate about supporting the Armed Forces community and honouring their contribution
– Come to work each day to be the best you can and to learn and develop
– An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….

The Role:

We are looking for an experienced debt adviser to join our team providing advice and assistance to eligible individuals across Yorkshire who are experiencing financial difficulties.

This is a community-based role providing face-to-face advice from the Legion’s Pop In Centres, at outreach locations and in clients’ homes.

The ideal candidate will have recent, significant experience of managing a caseload of clients requiring specialist debt advice providing advice, advocacy and representation.

The role also requires you to have a good working knowledge of the welfare benefits system and provide comprehensive welfare benefits and income maximisation advice through the take up of appropriate statutory benefits.

We are looking for someone with excellent communications skills and a strong focus on quality customer service. The ideal candidate will be able to demonstrate a methodical approach to work and sound organisational skills.

You will be based in our Leeds office with regular attendance at other offices and outreach locations in the region.

You will be required to travel regularly for meetings, carrying out appointments and attending training.

The nature of the post will require you to have a full driving licence.  A company car may be provided, depending on circumstances.

Job Description: Click Here

How to Apply:

Follow this link and search for Benefit, Debt and Money Adviser (Debt) for more information and how to apply.

Closing date for this role is Wednesday 25th July 2018

Interviews and Assessments will take place week commencing 30th July 2018 in Leeds.

Our Executive Members

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