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The Royal British Legion – Case Officer (East Midlands)

***THIS JOB VACANCY HAS NOW CLOSED***

Application closing date 27/10/2017
Location East Midlands
Salary£24,329 per annum
Package Benefits: Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Childcare Vouchers, Group Pension Plan
Job category/type Welfare & Advice

Job description
As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crises. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system  and  be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills and have experience of managing, training and supporting volunteers.

It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

Extensive travel required across the county of Lincolnshire, as well as some travel across the wider East Midlands, particularly to Derby where the Area Office is based. A full driving license required.

This role is fixed-term for 12 months.

Follow this link and search for ‘Case Officer (East Midlands)’ for more information and to apply.

Our Executive Members

🚉Military veterans of every generation will soon benefit from cut-price rail travel with the new Veterans' Railcard… twitter.com/i/web/status/1…

By @Cobseo 2 weeks ago

The Service Charity Sector and the coronavirus outbreak

For the latest information and guidance on the Service Charity Sector and the coronavirus (COVID-19) outbreak, please click here