Scotty’s Little Soldiers – Head of Services


Scotty’s Little Soldiers are a UK national Charity which provides support for bereaved military children and young people aged 0-25. They currently support over 600 children and young people and have a long-term goal of supporting over 1,000 by 2030. They deliver 4 family programmes; SMILES, SUPPORT, STRIDES and SPRINGBOARD, which provides a range of emotional and education support for bereaved military families.

The role will have accountability for ensuring the charity is delivering an efficient and effective service to its beneficiaries.

Duties & Responsibilities

You will be responsible for best determining how to achieve the below, but key responsibilities will include:

  • Working as part of the charity’s Senior Leadership Team to develop an aligned strategy for the charity
  • Help the Families team to establish individual Success Measures (KPIs) and Team OKRs
  • Enhance existing referral pathways and relationships with the MOD and military charities as well as establish new referral pathways with civilian organisations
  • Publish the most comprehensive research to date on the needs of bereaved British Forces children and young people and use this research to define the future of our service delivery
  • Establish a proven service based delivery framework with evidence-based programmes with demonstrable impact captured and communicated digitally.
  • Understanding what the desired outcomes are, ensuring that all activities within the Family Programmes are aligned to those outcomes and developing a road map of future activities to support unmet needs.
  • Demonstrating and communicating the impact of our work

Person specification

  • Experience of developing successful, evidence – based, delivery programmes or frameworks
  • Technological understanding – implementing the tools to match the framework
  • Previous experience of developing and implementing impact reporting processes
  • Leadership and/or coaching experience
  • Although not essential it would be nice if you were experienced in working within organisations supporting young people and had a connection to the military community. However, if you haven’t, please don’t let this put you off applying!

Remote working:

Scotty’s are currently implementing the switch to a remote-first workplace. This role is advertised as a remote one, but will require a minimum of 6 days to be spent in East Anglia for team building days, strategy sessions etc.

The Scotty’s Way & our non-negotiables:

At Scotty’s, personal performance is only 50% of what success looks like. Their culture is as important as anything else. If you agree to join the team, you are signing up to The Scotty’s Way.

At the heart of The Scotty’s Way are our four core values as created by the whole team.

Our values are:

  • Families Come First.
  • Everyone a Supporter, Every Supporter a VIP.
  • Love What You Do.
  • Remember, Every Day.

Please send CVs to

Our Executive Members

By @Cobseo 54 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here