Reporting to: Head of Members
Based: Office – King’s Lynn, Norfolk
Type: Full Time (37.5 hours), Permanent.
Scotty’s Little Soldiers, the charity for bereaved British Forces children, provides help to young people aged 0-25 through 4 Assistance Programmes: Smiles (fun & engagement), Support (health & wellbeing), Strides (education & development) & Springboard (19-25 year olds). We are looking for a Head of SUPPORT to develop and lead the health and well-being part of the
charity’s delivery programmes.
The Head of SUPPORT is a challenging and exciting new role responsible for the strategic direction, leadership and management of the charity’s SUPPORT Programme. Reporting directing into the Head of Members who holds overall accountability for all of the charity’s delivery programmes. Initially the role will require a high (but largely remote) level of direct contact with beneficiary families, becoming more strategic as the Programme and the team grows.
The key duties for this role are;
• The overall leadership of the SUPPORT Programme including the management of any future SUPPORT personnel.
• Development and management of a strategic plan for the charity’s SUPPORT (health & wellbeing) Programme.
• Responsibility for the charity’s therapeutic activity and safeguarding policies.
• Developing external relationships and establishing a network of referral partnerships.
• Organising, and developing the activity programme for, an annual therapeutic weekend for beneficiaries.
• Recruitment and co-ordination of a team of appropriate volunteers, mentors and buddies.
• Where appropriate, providing direct guidance to beneficiary families and helping them to receive the support they need, whether delivered in-house or by a third-party.
• Working with the Senior Management Team (SMT) to develop an effective case management system.
• Representing the charity & beneficiaries at health & well-being related events, sector briefings, case conference meetings and partnership meetings.
• Developing effective performance monitoring tools for the Support Programme in conjunction with the SMT (both quantitative and qualitative).
• Creating an effective feedback system with beneficiaries to enable focussed Support programme development.
• Maintain their CPD / qualifications and those of future Support team members.
Please find additional information here.
An informative video has been produced, outlining the role, which can be accessed here.