SSAFA – Adoption Panel Administrator


£ 25,000 per annum

37.5 hours per week

Maternity cover contract up to 1 year

London EC3R

A fantastic opportunity has arisen for a full time or jobs share role as an Adoption Panel Administrator, on a  up to 1 year maternity cover contract, in the Adoption Service at SSAFA, the UK’s oldest national tri-service military charity.

About the role

The SSAFA Adoption Service is an Ofsted registered, Independent Adoption Agency, specifically set up to support the Armed Forces community. The Service covers England and Wales, Scotland and Northern Ireland. The work of the Service includes the recruitment, assessment and approval of prospective adopters, and the placement of children from Local Authorities, with our approved adopters. The Service also provides life-long post adoption support to our adoptive families and works with adopted adults who wish to access their birth records.

We are seeking a confident and enthusiastic administrator to fill this position within our busy Adoption Service. The post-holder will provide administrative support to the SSAFA Adoption Service and administer the regular Adoption Panel Meetings.

You will be the first point of contact for potential adopters approaching the service.  Throughout the adoption process you will aid the Social Work Team in the recruitment, assessment and support of prospective adopters. You will have responsibility for maintaining the department’s Customer Relationship Management (CRM) system, and processing case paperwork to Statutory timescales.

An important part of this role is effective administration of the Adoption Panel, within the legislative guidelines. You will be expected to undertake a number of administrative duties in order to support the Adoption Panel, including taking minutes of lengthy Panel meetings.


To carry out this role successfully you will have a strong background in administration. You will be a highly motivated, pro-active individual who can prioritise work when under pressure and have the confidence to work autonomously as well as part of a team.

You will be dealing with sensitive information and due to the nature of the work the need for confidentiality is paramount.

You will have experience of taking minutes of complex meetings and producing detailed and accurate minutes. You will have excellent communication, organisation and IT skills, which will include the use of CRM systems.

Previous experience of working in a similar role, as an Adoption or Fostering Panel Administrator is not essential but highly desirable.

You will be an enthusiastic team player, willing to undertake any administrative task, from room bookings, to filing and composing letters. This is an interesting and challenging position and certainly not your standard administration role.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Jennifer Hornby on 020 7463 9356 for an informal discussion.

To apply, visit SSAFA’s website

If you wish to apply for any of our vacancies, you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Closing date: Midnight on Monday 2 December 2019.

Interviews: Tuesday 10 December 2019.  If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process.

The role requires a Disclosure & Barring Service (DBS) check prior to starting.

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