SSAFA – Branch Coordinator


£19,500 pro-rata

22.5 hours

18-month Fixed Term Contract


A fantastic opportunity has arisen for a part-time Branch Coordinator to join the Gloucestershire Branch at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 82,001 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

Based at the SSAFA office at the Army Reserve Centre in Gloucester you will be responsible for the day-to-day running of the branch.  In this varied and rewarding role you will work closely with the branch Secretary and other volunteers to support the local military community by being the first point of contact for SSAFA Gloucestershire; managing referrals, allocating clients to volunteers and providing an effective support and administration service for the branch. 

About you

To carry out this role successfully you will have a passion for working with volunteers and a commitment to volunteer-delivered services. Whilst a military background is not essential, an understanding of the issues faced by those who are or have served in the armed forces and their families would be an advantage.  Previous experience of working with volunteers and vulnerable people is preferred.   SSAFA is looking for a resilient co-ordinator who can work with minimum supervision and has excellent I.T, administration and communication skills.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

For further information

If you have any queries or would like to speak to someone about this role, please contact Lorna Muffett – Volunteer Support Manager on 07384 452220 for an informal discussion.

To apply, visit SSAFA’s website 

Closing date: 8 January 2020

Interviews: 28 January 2020

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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