SSAFA – Business Support and Development Officer (Maternity Cover)


Up to £34,000 per annum

37.5 hours

Central Office – London, with flexibility to work remotely

Fixed term up to one year

A fantastic opportunity has arisen for a full time maternity cover Business Support Development Officer to join the Personal Support and Social Work Service at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 82,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. Our colleagues come from varied backgrounds but we all have one thing in common – the desire to make a difference. What’s it like to work for SSAFA?  Watch our video to find out.

About the role

You will be providing full time administrative oversight and business development support to the service and assisting the Head of Service to lead business support across the service, which covers the UK. You will act as a key liaison with other departments within the organisation and externally with key stakeholders. This post also works closely with the Senior Management Team to ensure the smooth and efficient running of the service.

Find out more about the 30 year history of the Personal Support & Social Work Service and hear from a team member at RAF St Mawgan on our careers page.

About the team

The Business Support Development Officer will report to the Head of Service and work closely with the Senior Management Team and act as the gatekeeper and face of the department both internally and to external organisations and professionals.

About you

To carry out this role successfully, you will have experience of developing data and informatics for use within the service and for external reporting. You will need to demonstrate that you can analyse data and develop future plans including service opportunities and assist and lead, where appropriate in the development of new projects/pilots.

You will need to have working knowledge and experience of Dynamics 365 and be the point of contact for the IT Team and support the service in the development, maintenance, and upgrade of the system.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

You can download a copy of the job description from the left-hand pane.

If you have any queries or would like to speak to someone about this role, please contact Cathie Johnson, Head of Service on for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 21 April 2021

Interviews: Week commencing 4 May 2021 If you are invited to attend an interview you will be required to undertake an aptitude test / deliver a presentation as part of the selection process.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV. Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission. Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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