SSAFA – Deputy Director Volunteering


Salary: £60,000 per annum

Location: London EC3R 8AD, with flexibility to work remotely

Closing date: 21 November

Job Description

About the role

Volunteers are vital to the successful delivery of many of SSAFA’s services to the Armed Forces Community.  With Healthy Volunteering at the heart of the Directorate’s strategy for the next 5 years, the Deputy Director of Volunteering (DDV) is the organisational focus for volunteering good practice and will be integral to the delivery of the Healthy Volunteering strategy.  This role will action volunteering development and set the framework for good practice in volunteer management across SSAFA’s volunteering portfolio, both UK-based and overseas.  As an ambassador for volunteering in SSAFA you will promote its benefits both internally and externally, making best use of existing contacts and developing new ones.

About the team

The Deputy Director Volunteering will work closely with the Director of Volunteer Operations and be a key player in the directorate’s leadership team but will also need to form effective working relationships across the whole of SSAFA to promote and support volunteering.  The Volunteer Operations staff are based across the UK, supporting a volunteer network that encompasses all nations within the UK, fourteen sites overseas and a diverse range of roles.  Staff are committed, skilled and effective, we promote flexible working, concentrating on outputs and impact.

About you

You will be an experienced volunteer manager, already experienced in developing and implementing a volunteer strategy in a national environment with multiple stakeholders.  You will be committed to equality, diversity and inclusion, focussed on creating roles that are accessible to all and an environment which is welcoming and non-judgmental.


SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

If you have any queries or would like to speak to someone about this role, please contact Julie McCarthy, Director of Volunteer Operations on for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Download a copy of the job description here

Review the benefits that SSAFA has to offer here

Apply here.

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