SSAFA – Learning and Development E-Learning Officer


Up to £29,000

Hours 37.5 per week


A fantastic opportunity has arisen for a full time permanent Learning and development E-learning officer in the learning and development team at SSAFA, the UK’s oldest national tri-service military charity.

About the role

We are seeking a highly organised and enthusiastic E-learning officer to contribute to the effective functioning of the Learning and Development team at a particularly busy time. You will take the lead in managing the data on SSAFA’s e-Learning platform (Moodle) and volunteer database. As well as supporting the delivery of training to our volunteer network, you will also contribute to improving the learning and development experience for both volunteers and employees. In addition, you will take the lead in the delivery of specific Learning and Development projects.

You will be organised, with the high level of attention to detail. You will have experience as the first point of contact for a busy department providing high quality customer service, helping to troubleshoot any issues and escalating any complex queries.

This is your opportunity to make a real difference in a fast-paced and learning-centred organisation.


To carry out this role successfully you will have demonstrable experience of managing an e-learning platform (Moodle), and the ability to work in a busy environment while maintaining a professional and welcoming attitude.

You will be IT literate with strong analytical skills and be confident when using MS Office and other databases. You will have excellent communication skills with the ability to develop rapport with a wide range of clients and customers.

You will have experience of producing reports from databases in a manner that is easily understood by the audience.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. 


For further information

If you have any queries or would like to speak to someone about this role, please contact Deepti Choudhary on 0207 463 9202 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 4 November 2019

Interviews: 15 and 19 November 2019

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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