SSAFA – Mental Health and Wellbeing Manager


Salary: £36,000 per annum

Location: London (EC3R), with flexibility to work remotely

Closing: 31 October

Job Description

A fantastic opportunity has arisen for a full time Mental Health and Wellbeing Manager to join the Specialist Services team at SSAFA, the Armed Forces charity.

About the role

You will be providing Mental Health and Wellbeing support to our network of volunteers and staff, enabling them to support our beneficiaries. As a clinician, you will be expected to provide one to one support to those that need help with a particular case or that need advice on where to get the best support. Using your established network of organisations within the sector, you will provide advice, guidance and the options available to SSAFA staff and volunteers. Working closely with Head of Welfare and Specialist Services, you will identify training gaps and opportunities for the development of SSAFA staff and volunteers.

This is a full time (37.5 hours) fixed term role for 24 months.

About the team

The current Welfare and Specialist services team is extremely friendly, knowledgeable, and supportive. We provide support in a range of areas such as Gurkha communities, the Criminal Justice system and Mentoring support for those members of the armed forces community that are in transition from military to civilian life. In addition, we provide everyday casework support to the volunteers and staff within the network.

About you

To carry out this role successfully, you will have a track record of clinical or professional practice in Mental Health or associated practice, have a network of other professionals that can help and support our staff and volunteers, as well as those that provide a clinical support to our beneficiaries. You know the current referral pathways for those with mental health issues and are a good communicator with excellent presentation skills. You are also able to identify and develop training needs.


SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

If you have any queries or would like to speak to someone about this role, please contact Gary Williams on to arrange an informal discussion.

Download a copy of the job description here.

Review the benefits on offer at SSAFA here.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 October

Interviews: 15 November (These will be conducted virtually)

Apply here

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