SSAFA – Personal & Family Support Worker


£ 25,000 per annum

37.5 hours per week

Monday – Friday (8.30am – 5.00pm)

RAF College Cranwell, Lincolnshire

We are seeking a full-time Personal & Family Support Worker to join the Personal Support & Social Work Service at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

This is a unique opportunity for an empathetic person to join our team and contribute to the further development of the service. You will have the opportunity to develop and add to your existing skills and knowledge base in the Health & Social Care field whilst providing welfare support to all serving RAF personnel and their families. You’ll work closely with the Station Welfare and Community Teams, the Local Authority, Health and other civilian agencies in relation to providing direct welfare support to the Service community. The role will require, but is not limited to, one to one support; advocacy; producing initial assessments and support plans; signposting and referrals to outside agencies. This is an exciting and sometimes unpredictable role where no two days are the same!

To find out more about the Personal Support & Social Work Service.

About the team

Our Personal Support & Social Work Service provides a professional, confidential and comprehensive range of social work and welfare support services to the RAF Community within the UK. You will join a small, friendly and supportive team located at RAF College Cranwell which is part of the wider East Region team.

Read a testimonial from a team member on our careers page.

About you

To carry out this role successfully you must have:

· An NVQ Level 3 in Social Care or direct experience of working in the field of Health and Social Care.

· The ability to manage a caseload, complete thorough assessments to achieve successful outcomes, produce plans, and monitoring and reviewing outcomes.

· Excellent IT skills including experience of using a management information system.

You must be prepared to travel in the course of your work and a full driving licence is essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact the Social Work Team Lead, Sara Warren on 07387253437 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 13 September 2020

Interviews: Date to be advised. If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process.

SSAFA is an Equal Opportunities Employer uses the Disclosure & Barring Service. SSAFA is committed to safeguarding and expects all employees and volunteers to share this commitment.

If you wish to apply for any of our vacancies, you will be asked to answer some screening questions before completing an application form and uploading your CV. Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission. Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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