SSAFA – Personal & Family Support Worker


£23,000 per annum  

37.5 hours per week

RAF Brize Norton, Oxfordshire (With Frequent Travel to RAF Benson) 

We are seeking a full-time Personal & Family Support Worker to join the Personal Support & Social Work Service at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

This is a unique opportunity for an empathic person to join our team and contribute to the further development of the service. You will have the opportunity to develop and add to your existing skills and knowledge base in the Health & Social Care field whilst providing welfare support to all serving RAF personnel, their immediate family and dependents. You’ll work closely with Station Commanding Officers across a vast geographical area, as well as with relevant Local Authorities, Health and other civilian agencies. This is an exciting and sometimes unpredictable role where no two days are the same!

Find out more about the Personal Support & Social Work Service.

About the team

Our Personal Support & Social Work Service provides a professional, confidential and comprehensive range of social work and welfare support services to the RAF Community within the UK.

You will join a friendly and supportive team, located on RAF Stations within a large geographical location as part of the wider South Region. 

Read a testimonial from a team member on our careers page or watch our working for SSAFA videohere.

About you

To carry out this role successfully you will have:

  • Direct experience of working in the field of Health and Social Care.
  • The ability to manage a caseload through your experience of carrying out assessments, preparing plans and monitoring and reviewing outcomes.
  • Excellent IT skills including experience of using a management information system.

You must be prepared to travel in the course of your work and a full driving licence and use of car are essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact Samantha Bateman on 07500 102 56 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 12 January 2020

Interviews: WC 27 January 2020. If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process. 

SSAFA is an Equal Opportunities Employer uses the Disclosure & Barring Service. SSAFA is committed to safeguarding and expects all employees and volunteers to share this commitment.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Our Executive Members

By @Cobseo 54 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here