SSAFA – Personal & Family Support Worker (Social Care)


£25,000 per annum

37.5 hours per week

RAF Odiham, Hampshire

SSAFA’s Personal Support & Social Work Service has a vacancy for a full-time Personal & Family Support Worker at RAF Odiham in Hampshire. The service provides a professional, confidential and comprehensive range of social work and welfare support services to the RAF Community within the UK.


SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. Our colleagues come from varied backgrounds but we all have one thing in common – the desire to make a difference. What’s it like to work for SSAFA? Watch our video to find out.

About the team

The Personal Support & Social Work Service comprises of 60 qualified and un-qualified social workers and administration support. We have a presence at RAF stations across the UK.

This role is located at RAF Odiham, part of the friendly and supportive South Team. We are a hard-working team, dispersed across the South of England. Although we all have our own area of responsibility, we support each other in delivering the best possible service to the military community. You’ll join us as we mark 30 years of serving the RAF as the PS & SWS.

About the role

This is a unique opportunity for an empathic person to join our team and contribute to the further development of the service. You will have the opportunity to develop and add to your existing skills and knowledge base in the Social Care field whilst providing welfare support to all serving RAF personnel, their immediate family and dependents. You will be conducting need assessments for our service users to plan and create the appropriate intervention required. the You’ll work closely with Station Commanding Officers across a vast geographical area, as well as with relevant Local Authorities, Health and other civilian agencies. This is an exciting and sometimes unpredictable role where no two days are the same!

Find out more about the 30 year history of the Personal Support & Social Work Service and hear from a team member at RAF St Mawgan on our careers page.

About you

To carry out this role successfully you will have:

· Demonstrable experience of working in the field of Health and Social Care i.e., local authority, children and families/adults services.

· Proven experience of carrying out assessments, preparing plans and monitoring and reviewing outcomes is fundamental to excelling within this role.

· Demonstrable organisational skills to manage a varied caseload.

· Excellent IT skills including experience of using a case management system.

This role would be perfect for someone who has completed a recent social work qualification.

You must be prepared to travel in the course of your work and a full driving licence and use of car are essential.

See the full job description on our website.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

To apply, go to SSAFA’s website.

It’s vital that you use your supporting statement to demonstrate you have the knowledge, skills and experience relevant to the essential requirements of the person specification. Please provide specific examples of what you have done and how you believe this demonstrates you meet each requirement. Please note applications without supporting statements will be disregarded.

Closing date: Midnight on 28 March 2021

Interviews: Week commencing 12th April 2021. If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process.

SSAFA is an Equal Opportunities Employer uses the Disclosure & Barring Service. SSAFA is committed to safeguarding and expects all employees and volunteers to share this commitment.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV. Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission. Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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