SSAFA – Recruitment & Membership Advisor


£24,000 per annum

37.5 hours per week

Central Office, London, EC3R 8AD

This is a fixed term role until 31 May 2019.

A fantastic opportunity has arisen for a full time Recruitment & Membership Advisor in the Volunteer Operations department at SSAFA, the UK’s oldest national tri-service military charity.

About the role

We are seeking a Recruitment & Membership Advisor to join SSAFA’s dynamic team of Volunteer Support Advisers and work closely with our extensive volunteer network based in the UK and Overseas to facilitate recruitment and membership processes.

We are seeking a highly motivated individual who will be responsible for acting as the first point of contact for all prospective volunteers to SSAFA, conducting the initial interview with potential volunteers before referring them to the appropriate volunteer services and keeping the internal potential volunteers’ database up to date. Post holder will also be responsible for processing volunteer application forms in a timely manner, sending out welcome email to new volunteers and liaising with branches re recruitment issues.

This is a fixed term role until 31 May 2019.


To carry out this role successfully you will have a passion to work with volunteers and specialist staff. You must have excellent communication skills, both written and verbal, willingness to learn new things, be adaptable and flexible and able to establish and maintain relationships. Experience working with CRM databases is desirable but not essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Sally Williams, Welfare and Volunteer Services Manager on 0207 4629 273 for an informal discussion.

To apply, visit SSAFA’s website

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Closing date: Midnight on Wednesday 22 August 2018

Interviews: Date TBC

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

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