SSAFA – Regional Administrator (North West England)


£19,500 per annum pro rata

Fixed term contract until June 2021

16 hours per week 

Homebased – North West England 

A fantastic opportunity has arisen for a fixed term and part time Regional Administrator in the North West England Region at SSAFA, the UK’s oldest national tri-service military charity.

About the role

Working as part Regional Team, and with the support of the Regional Support Co-ordinator’s, this exciting role will be a chance to help shape the future of the SSAFA branch network.  The postholder will be a first point of contact and provide day to day administrative support to the region.  You will be working closely with the local ex-service and service community, with branch volunteers and other key stakeholders to assist in delivering a highly responsive and quality service.


To carry out this role successfully you will be a team player with excellent administration, call handling, communication and IT skills.  You will also have experience of delivering excellent customer service and the ability to handle welfare cases with sensitivity and empathy.

You must be flexible and willing to travel within the North West area. Experience of working with volunteers and knowledge of the Armed Forces and ex-Forces community would be an advantage but is not essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Grace Kay on 07384 525309 for an informal discussion.

To apply, visit SSAFA’s website

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Closing date: Midnight on 3 November 2020

Interviews: TBC

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.




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