SSAFA – Regional Support Coordinator


£25,000 per annum

37.5 hours per week

Homebased, covering North West England

Fixed term for 2 years

SSAFA, the Armed Forces charity, is seeking a full time Regional Support Coordinator in the North West England Region.  This is part of an exciting new pilot project providing SSAFA’s volunteer-run branches in the region with dedicated support, enabling them to operate more effectively.

SSAFA supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

We are seeking an organised and experienced Coordinator to work closely with branch chairmen and other volunteers in the North West.  This exciting role will be a chance to help shape the future of the SSAFA branch network.

You will support the local ex-service and service community by:

  • being a point of contact for local branches
  • helping with the recruitment and training of volunteers
  • assisting with the development of a highly responsive and quality caseworking service

About you

To carry out this role successfully you will be a team player with excellent organisational, communication and IT skills.  You will also have experience of supporting and coordinating volunteers and the ability to handle welfare cases with sensitivity and empathy.

The role is homebased with a remit of North West England. You must be flexible and willing to travel within the North West area.  Knowledge of the Armed Forces and ex-Forces community would be an advantage but is not essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact Grace Kay on 07384 525309 for an informal discussion.

To apply, visit SSAFA’s website.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Closing date: Midnight on 25th April 2019

Interviews: 16th and 17th May 2019 in Fulwood Barracks, Preston

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

Our Executive Members

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