SSAFA – Trading & Merchandising Officer


Up to £28,000 per annum

37.5 Hours per week

London, EC3R  

A fantastic opportunity has arisen for a full time Trading and Merchandising Officer to join our expanding Commercial Fundraising team at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

You will be an enthusiastic and driven fundraiser; working to grow and develop commercial fundraising opportunities at SSAFA, with a focus on trading and the development of new merchandise. You will liaise with your colleagues across the organisation, as well as with existing external suppliers and contacts; maximising commercial income potential through direct sales, as well as identifying new commercial activities to increase sales income.  This is a fantastic opportunity to join this department at a time of rapid growth, to work in a varied and diverse role that will generate valuable income to support the work of SSAFA.

About the team

We are small but creative and motivated commercial team who have achieved significant growth over the last 3 years; this will be an exciting time to join our busy team and help support our ambitions for further growth and development in line with the organisational strategy.

About you

To carry out this role successfully you will have ideally already worked within a fundraising, commercial or marketing and sales function and have a good understanding of the skills and challenges faced in such a role.

Other essential skills:

  • Research skills with the ability to identify key product trends and develop clear responses
  • Evidence of creative thinking and excellent analytical and problem-solving skills
  • Excellent interpersonal skills and a track record for collaborative working and building sustainable relationships
  • Excellent written and verbal communication and presentation skills
  • Track record of overseeing a budget, with an understanding of income and expenditure.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact Rebecca Keaveney on 0207 463 9215 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 15 April

Interviews: week commencing 29 April

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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