SSAFA – Volunteer Development Manager West



37.5 hours  

Home based with travel across North West England, West Midlands & Wales* 

A fantastic opportunity has arisen for a Volunteer Development Manager West to join the Volunteer Operations Directorate at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

The Volunteer Development Manager is a regional role, sitting within the national Volunteer Operations Directorate. The Volunteer Development Team are tasked with implementing volunteering good practice through supporting SSAFA branches to attract, recruit, induct, support and celebrate volunteers.

As Volunteer Development Manager West you will be primarily dedicated to supporting 22 SSAFA branches within the North West England, West Midlands and Wales region. SSAFA branches are local operating units, predominately run by volunteers, focused on delivering support to beneficiaries.

The Volunteer Development Manager West will be the regional subject matter expert on volunteering. Using your skills and knowledge you will grow capacity within the region to ensure volunteering numbers remain stable, volunteers feel valued and SSAFA attract a diverse base of volunteers.

Only candidates living within the named region will be considered as regular travel is required. The role is home based, and a company car is provided.

*West Region covers: Wales, Herefordshire, Worcestershire, Warwickshire, West Midlands, Shropshire, Staffordshire, Cheshire, Greater Manchester, Merseyside, Lancashire, Cumbria and Isle of Man.

About the team

The Volunteer Development Team are a newly formed team, developed as part of SSAFA’s investment in volunteering. The team consists of three Volunteer Development Managers and one Volunteer Development Manager: Team Leader.

About you 

Proven experience of implementing volunteering good practice, working with & celebrating volunteers over a geographical area and demonstrable experience of managing the recruitment lifecycle for volunteers is essential to carry out this role.  Also, a commitment to diversity and inclusion whilst embodying SSAFA values are core enabling the brand new role to achieve the team’s objectives.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

To apply, visit SSAFA website.   

Closing date: Midnight on Sunday 14 March 2021

Interviews:  Tuesday 23 March 2021 

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at



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