SSAFA – Volunteer Support Manager (West Midlands, North West and Overseas)



£33,000 per annum
37.5 hours per week
Home based within either UK region

A fantastic opportunity has arisen for a full time Volunteer Support Manager to support branches and service committees at SSAFA, the UK’s oldest national tri-service military charity.

About the role

Based at home in the UK with frequent travel across the regions, to London and occasional travel overseas, you will provide regular support with recruitment, engagement and associated activities to our volunteer officers across the regions.

In addition, you will be a member of the team developing best practice guidance and tools to be used across the volunteer network of some 6000 volunteers, almost 4000 of whom are directly delivering services, making SSAFA a truly volunteer led organisation.


To carry out this role successfully you will have:

  • A passion and proven experience of working with volunteers and a commitment to volunteer delivered services.
  • The ability to communicate effectively, verbally and in writing.
  • Experience of working with clients in a helping role.
  • Knowledge of the Charity Commission reporting requirements.
  • Proven ability to achieve results using negotiation and influence rather than authority.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Christine Cribb, Head of Volunteer Network Support on 0207 463 9268 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on: 8 May 2018

Interviews:  W/c: 23/24 May 2018

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

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