Stoll – Housing Administrator


Location – Fulham

Contract – Permanent

Hours of work – Full Time

Salary – £24,000 – £26,000 per annum, plus benefits

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.

We are seeking an experienced and enthusiastic Administrator to join our unique Housing Team.

You will be providing a comprehensive administrative support service to the Housing team in the delivery of an effective, responsive and customer-focused service. This will require good organisational and administrative skills together with excellent telephone manner. As part of the role you will;

  • Raise orders for day to day repairs and generally monitor progress of orders placed, liaising with colleagues, contractors and tenants
  • Monitor and document progress of routine compliance tasks
  • Assist in the void process, dealing with the closure of old tenancies and helping to ensure that vacancies can be re-let as quickly as possible
  • Help administer the housing waiting list and housing applications
  • Undertake customer satisfaction surveys
  • Maintain and provide detailed reports from the housing database.
  • Assist with covering the office reception as required

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you.  For more information visit our vacancies page . If you would like to apply, please email your CV and cover letter, outlining how you meet the person specification, to

Closing date for applications: Midnight 6 March 2022

Interview date: Week commencing 14 March 2022

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel.

Stoll appointments are subject to an enhanced DBS check.

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