Bridge for Heroes

The Bridge for Heroes – Armed Forces Community Welfare Support Worker


Location: Bridge ‘Drop in’ Centre, King’s Lynn, Norfolk
Status: Full time role – 37hrs per week
Salary: £21,264 – £24,863 (depending on skills and experience)
Closing date: 20/12/2022

Are you looking for a unique role like no other and a chance to make a positive, lasting impact that can help change lives?

Do you have experience in working with adults in a wellbeing environment and want to use that knowledge to really make a difference?

About the role

The Bridge for Heroes provides vital welfare support to the Armed Forces Community (AFC) in West Norfolk, to Veterans and their immediate families (our beneficiaries).

As an AFC Welfare Officer, you will work as part of a small team giving great support to the local AFC.

This will involve:

  • Providing independent, confidential and sensitive welfare support
  • Supporting beneficiaries within group sessions as well as on a one-to-one basis
  • Helping beneficiaries find solutions to personal and practical issues
  • Using your judgement to signpost beneficiaries to other support agencies and organisations where appropriate.

In this varied role you will work with new and existing beneficiaries who may require  support in one or more of the following areas which include loneliness and isolation,  mental health and wellbeing, relationships, benefits, finances, accommodation  (including homelessness) and employment.

You will also coordinate and support our amazing team of volunteers, many of whom supported the Charity when it was honoured in receiving the Queens Award for Voluntary Service in June 2020.

About the team

The Bridge for Heroes is a friendly, family charity that has been operating for 11 years. It has developed to become a locally well-known award-winning Charity that provides  holistic support to service users in all situations.

About You 

We are looking for applicants with broad experience in working with mental health and wellbeing. You may have previously worked in healthcare or social work.

Ideally you will need:

  • Experience of working with vulnerable adults
  • Previous experience of effective networking with other agencies and organisations


  • Working a five-day week with flexibility
  • Pension: Auto enrolment onto the NEST work pension scheme.
  • Annual Leave: 28 working days including public/bank holidays, plus your birthday if it falls on a working day.
  • Access to training including e-learning and development
  • Opportunities to learn new skills
  • Free parking (terms apply)

If this sounds exciting and you would love the opportunity of this unique role, please get in touch with us

Please note the closing date for applications is 20 December 2022.

Other organisations may call this role, Drop-in Centre Officer, Services Support Officer, Welfare Support Officer, Welfare Support Co-ordinator, Welfare Officer, Welfare Information Officer, or Welfare Advisor.

For a job description and job application email –

Or contact, The Bridge for Heroes, 52a South Clough Lane, King’s Lynn, PE30 1SE
Tel: 01553 760230

Our Executive Members

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Afghanistan support

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