The Poppy Factory

The Poppy Factory – Administrative Assistant


Part time: 20.5 hours per week

£10.85 per hour (£11,566.10 per annum)


The Poppy Factory is seeking an Administrative Assistant to provide general administrative support and a professional front-of-house service, based at The Poppy Factory in Richmond.

The Administrative Assistant role is an exciting opportunity to work across the organisation with exposure to many aspects of our work. You will be a central point of contact for colleagues, visitors, and outside enquiries. You will work closely with the Executive Assistant and provide administrative support to the wider Leadership Team, enabling them to work efficiently and helping to deliver on ambitious plans at a time of organisational growth.

The role will also have the opportunity for involvement in high profile events such as the Field of Remembrance, VIP visits and the Annual General Meeting.

We are looking for someone with administrative and organisational skills, who communicates confidently and cares about providing excellent customer service. You must be able to multitask effectively, and to work with sensitive and confidential information. IT literacy (including Outlook and Microsoft Office suite) is essential to this role.

For the full job description and more information about the role please refer to the Candidate Pack.

How to apply

For an informal conversation about the role, please contact Charlotte Dymock on 020 8439 2841.

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification.

The post is anticipated to close at midnight on 17 November 2021, with interviews expected to take place in late November. Applications will be reviewed on a rolling basis, so we encourage candidates to apply promptly.

Click here to apply for the role of Administrative Assistant at The Poppy Factory

No agencies please.

About The Poppy Factory

The Poppy Factory’ mission is to support veterans with health conditions on their journey into employment and to continue supporting them whatever challenges they may face.

Founded in 1922, the charity moved to Richmond in 1926, along with many wounded, injured and sick veterans of the First World War. They were employed to produce Remembrance wreaths and products for the Royal Family and The Royal British Legion, and this work continues at the factory today.

In the decades since, we continue to offer a supportive environment for veterans with physical and mental health conditions. Our employment service now reaches into communities across England and Wales. To find out more, visit

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working.

Our Executive Members

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