The Royal British Legion – Head of Innovation and Planning


Application closing date: 31/12/2019
Location: London
Salary: FTE £54,452 per annum (£50,000 per annum plus £4452 London Weighting) pro rata
Package: 9 month maternity contract. 28 days annual leave pro rata plus bank holidays

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

Enjoy and thrive working in teams and with others
Passionate about supporting the Armed Forces community and honouring their contribution
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

Are you a fundraiser manager or professional looking for a rewarding senior position? A communications professional with a skill for turning insights into actionable plans? Or perhaps a product developer looking for something more strategic and dynamic?

Join our diverse and rapidly growing Innovation & Planning Team, as Head of Innovation & Planning. Leading innovation sprints, strategic portfolio reviews and pioneering insight and consumer driven fundraising initiatives, the successful candidate will work with two direct reports within a total team headcount of 6.

This position is responsible for the effective management of Fundraising innovation, communication planning and Fundraising portfolio management. The ideal candidate can expect to deliver on a range of initiatives, from unearthing insights, designing new Fundraising processes to testing communication campaigns and designing Fundraising MVPs. Working with the Innovation & Planning Manager and Supporter Communications & Planning Manager, the successful candidate can also expect to collaborate with fundraising teams, other relevant directorates and provide relevant reports to a board of directors. The candidate will lead the Innovation & Planning team to deliver financially sustainable initiatives with high consumer appeal which maximise results.

The successful candidate will contribute to and implement Fundraising’s innovation strategy, advocating the innovation work streams to senior internal and external stakeholders. As part of the innovation process, the candidate will use relevant data and insight to recommend and prioritise the focus for innovation sprints, launching new products to new audiences. with a goal of delivering sustainable income.

The successful candidate will oversee the product portfolio review process, making informed and validated recommendations to senior leadership to drive product strategies across Fundraising. The candidate will work closely with the Innovation & Planning Manger to review and optimise the portfolio review process, identifying ways to improve the methodology and data used to complete the review.

The candidate will lead the work streams that support the long-term transition from product to supporter led communication planning. Working with Fundraising Heads of Departments and the Supporter Communications & Planning Manager, the candidate will plan and prioritise the required workstreams to introduce integrated supporter communication planning, consistent communication benchmarking and reporting as well as data informed journey planning. The candidate can expect to use a range of research skills and approaches throughout all areas of the role.

The candidate will be joining the Legion at an exciting time of growth and investment in people and teams; the candidate can expect to join a fun, passionate and diverse team with investment in training, development and opportunities to progress.

You will be experienced in generating insights from data to inform recommendations, demonstrate creative approaches to problem solving as well as adopt an agile approach to project management.

Closing date for this role is 31 December 2019

Download the job description here.

To find out more about working for The Royal British Legion, click here. To find out more about this role, visit the Jobs Portal, or contact

Our Executive Members

By @Cobseo 54 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here