The Royal British Legion – Membership Support Officer


Application closing date: 30/12/2019
Location: East Midlands
Salary: FTE £25,469.00 per annum pro-rata
Package: Home-based 6 month FTC. Part time 21 hours per week. 25 days annual leave plus bank holidays pro-rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

A desire to provide a great customer service and support
Enjoy and thrive in working in teams and with others
Passionate about supporting the Armed Forces community and honouring their contribution
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

Home based with travel to the Area Office (Derby), the secondary office (Voluntary Action Leicestershire, 9 Newarke Street, Leicester, LE1 5SN) and across Leicestershire and Rutland.

The Membership Support Officer (MSO) role provides support to our branches across Leicestershire and Rutland and to the County Committee of Leicestershire, it is anticipated that this role will be home based although there will be some working out of the Area Office in Derby and the Secondary Office in Leicester, as well as travel across Leicestershire and Rutland.

In addition to administrative and organisational support the MSO works closely with the Area Manager and the County Chairman to ensure that Membership fulfils their role within the Area strategy and in accordance with the Legion’s Membership handbook and policies.

This is a varied role which covers a range of duties from meeting arranging and minute taking to organising events and responding to membership queries. The successful candidate will ideally have a knowledge and understanding of Legion membership and will be an effective, diligent multi-tasker with excellent customer service, research and communication skills.

Interviews will be scheduled for 14 January 2020.

Closing date for this role is: Monday 30 December 2019.

Download the job description here.

To find out more about working for The Royal British Legion, click here. To find out more about this role, visit the Jobs Portal, or contact

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