The Royal British Legion – Membership Support Officer


Application closing date: 08/11/2019
Location: West Midlands
Salary: £25,469.00 per annum pro-rata

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours
Does the following describe you?
– A desire to provide a great customer service and support
– Enjoy and thrive in working in teams and with others
– Passionate about supporting the Armed Forces community and honouring their contribution
– Come to work each day to be the best you can and to learn and develop
– An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
Home based with travel to the Area Office (Bristol), the secondary office (Tewkesbury) and across Herefordshire and Worcestershire.

The Membership Support Officer (MSO) role provides support to our branches across Herefordshire and Worcestershire and to the County Committee, it is anticipated that this role will be home based although there will be some working out of the Area Office in Bristol and the Secondary Office in Tewkesbury, as well as travel across Herefordshire and Worcestershire and the wider South West Midlands region.

In addition to administrative and organisational support the MSO works closely with the Area Manager and the County Chairman to ensure that Membership fulfil their role within the Area strategy and in accordance with the Legion’s Membership handbook and policies.

This is a varied role which covers a range of duties from meeting arranging and minute taking to organising events and responding to membership queries. The successful candidate will ideally have a knowledge and understanding of Legion membership and will be an effective, diligent multi-tasker with excellent customer service, research and communication skills.

Closing date for this role is Friday 8 November 2019

Interview Date: Wednesday 13 November 2019, at the Bristol Area Office, 60 Union Street, Bristol, BS1 2DY

Download the job description here.

To find out more about working for The Royal British Legion, click here. To find out more about this role, visit the Jobs Portal, or contact

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