The Royal British Legion – Regional Outreach Officer South East Midlands


Closing date: 03/11/2019
Location: South East Midlands
Directorate: Operations
Contract: 9 month FTC, 14 hours per week
Salary: FTE £25,469 per annum pro rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Does the following describe you?

  • A desire to provide a great customer service and support
  • Enjoy and thrive working in teams and with others
  • Passionate about supporting the Armed Forces community and honouring their contribution
  • Come to work each day to be the best you can and to learn and develop
  • An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role
The Royal British Legion’s Outreach Service supports vulnerable clients and their families, who are dealing with multiple complex needs, to find practical and sustainable ways to make positive changes, achieve their potential and lead fulfilling lives.

You will have a passion for engaging and supporting clients who may be struggling with offending behaviour, homelessness, domestic violence, substance use or mental health issues. Providing much needed advice, advocacy and on-going support, you will have knowledge and experience of statutory and non-statutory service provision.

We are seeking to recruit an individual who has a creative, flexible and reliable approach to their work, someone who can work autonomously as well as being a strong team player. You must have excellent communication and administration skills and be able to manage a diverse and challenging workload.

In addition, you will have the ability to work using your own initiative, combined with experience of dealing effectively with complex situations. You will have experience of managing a caseload and of prioritising tasks on a daily basis. The ideal candidate will have excellent interpersonal skills and be able to foster and maintain strong relationships to ensure effective work with the people we support, colleagues and other stakeholders.

The post is home-based and requires significant travel across the Legion’s South East Midlands Region, with a caseload prominence in Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire and Bedfordshire. This role includes travelling and use of your own car is essential. Travel costs are covered.

Closing date for this role is: Sunday 3 November 2019

Interviews will be held: Week commencing 11th November in the Aylesbury Office 19-21 High Street, Aylesbury, Bucks, HP20 1SH

Download the job description here.

To find out more about working for The Royal British Legion, click here. To find out more about this role, search the Jobs Portal, or contact

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