Location: Fulham, plus sites across London and Greater London
Job type: Permanent, office-based. Full-time (Monday to Friday, 9 am to 5 pm)
Responsible to: Head of Housing
Direct Reports: Housing team
Salary: £45,000 per annum plus benefits
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
We are seeking an experienced and enthusiastic housing manager to work within our small, busy housing team to provide an effective and responsive service. We aim for exemplary customer service with high levels of tenant engagement. Our small team is growing, and we are looking for a manager able to drive forward our values.
The Role:
The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations.
Requirements:
Key responsibilities:
- Management of housing and tenancy services, supporting a small team of officers.
- Providing high maintenance standards
- Achieving rent arrears targets and closely managing arrears to minimise losses.
- Achieving performance outcomes and objectives, and presenting regular reports on KPIs.
- Ensuring that housing, property and tenancy services comply with best practice, the law and all relevant policies and procedures.
- Manage day-to-day services expenditure in line with the budget.
- Oversee all cases requiring Court action, providing guidance and expertise whenever necessary.
If you would like to work for us and have a passion for providing excellent services for vulnerable Veterans, along with the experience needed for this role, then we would like to hear from you.
Close date: 6 January 2026
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
All Stoll appointments are made subject to an enhanced DBS check.
