***THIS JOB VACANCY HAS NOW CLOSED***
Location: Based from home with travel across the regions and attendance on Residential courses.
Salary: £30,000 – £33,000 depending on experience
Responsible to: Director of Operations
Main purpose of the Role:
To lead The Warrior Programme Regional Co-ordinators, manage Veteran referrals from partner agencies and specifically within the East of England region build regional relationships within the Op COURAGE, the Veterans Mental Health and Wellbeing service collaborative.
Duties:
As Lead Co-ordinator:
- Lead and line manage the regional coordinators to ensure that they are consistently and efficiently delivering their outputs
- Co-ordinate Warrior recruitment, risk assess and ensure the necessary administration is carried out prior to their arrival on courses
- Organise and co-ordinate the administration for Warrior Programme courses in conjunction with the Warrior Team
- Attend Residential programmes and lead the team to ensure all Warriors receive a first-class experience during the Residential Foundation course
As NHS Account Manager/Regional Co-ordinator
- Build relationships with partners of the East of England Op COURAGE service and conduct presentations as required
- Be the focal point for all NHS referrals, attend multi-disciplinary team meetings and assess their readiness and suitability to attend the Warrior Programme. Ensure the required data is entered on to the CRM and associated NHS MIS as necessary
- Manage the NHS caseload of referrals during the 12-month Programme to discharge. Empower veterans to engage with The Warrior Programme training package including pre and post Foundation course training
- Co-ordinate the arrival procedure and execute the administration necessary for individuals to attend the Foundation course and refresher days with maximum efficiency and with the minimum amount of fuss.
- Liaise with the Monitoring Co-ordinators and referrers to ensure referrals are supported and guided throughout the 12 month programme to ensure:
- They receive first class support post course to maintain consistent progress toward improved functioning and independent living
- Collate, write and present required data and management information to the Collaborative and to the Director Operations/Senior Management Team as requested
- Any other duties related to the post as designated by the Director or Trustee
Person Specification
| Essential | Desirable |
| Can lead and manage a remote team | A military veteran or spouse of a Veteran |
| Can work unsupervised, use initiative, is highly motivated, proactive and looks for solutions | Knowledge of NHS, statutory services and military charity organisations |
| Highly organized and able to administer groups of people whilst on a course | Able to conduct risk assessments |
| Excellent interpersonal and communication skills – Articulate and credible. Able to collaborate with all stakeholders | Experience in negotiating and influencing with Managers & Directors of Organisations at Regional level |
| Can work as part of a remote team and is a good team player. Is adaptable, has foresight and is an excellent administrator | First aid at work and Safeguarding qualifications |
| Demonstrates empathy and has a good understanding of the complex needs of ex-forces personnel | Knowledge of NLP and TLT and techniques used on Warrior Programme |
| Able to deliver presentations to promote the Warrior Programme | |
| Competent IT Skills – Word, Powerpoint and Excel to populate CRM database and a
Facebook user |
|
| Compile concise progress reports for NHS collaborative and senior management | |
| Flexible and able to work away from home in the UK as required | |
| Car user |
The closing date for applications is 14 July 23 with interviews commencing thereafter. Ideally we would wish for the successful applicant to start as soon as possible.
To apply please send your CV and covering letter to: info@warriorprogramme.org.uk
The Warrior Programme strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel. Appointments are subject to an enhanced DBS check.
Please contact John Cummings, Director of Operations on john.cummings@warriorprogramme.org.uk to arrange an informal discussion.
