Views, vouchers and vital participation: AFF’s Big Survey 2018 is live!

The Army Families Federation (AFF) has launched its annual Big Survey, which this year focusses on the future contract for military housing allocation and maintenance.

Your voice is key
Families have been vocal about the failings and issues with the current contract – now AFF is asking for suggestions and ideas on what the new contract should include to help make their lives easier. With the contract (currently held by Amey) due for renewal soon, the charity says that now more than ever, families have a real chance to shape future policy.

AFF Chief Executive Sara Baade said: “Families tell us the many issues they face with their military housing – we want them to know that their voice is key in ensuring the changes they want to see actually happen, whether that be better appointment times, more first-time repair success, or more time to check their new quarter at move-in.”

Wherever you live
The charity assures those not currently living in military housing, and those currently posted overseas, that their views are just as vital, given that the next contract is likely to be in place for at least the next seven years.

Families’ views truly influential
Known for their work in pushing for positive changes that affect Army families’ lives, AFF is committed to ensuring families’ feedback is heard by decision makers at all levels – and acted upon. And this latest survey will be no exception.

Win in time for Christmas!
As a thank you for taking part, the military charity is also offering families the chance to win one of three Amazon vouchers for taking part (main prize £100).

• Families are strongly encouraged to have their say before the survey closes on 30 November. Take part here.

To find out more about AFF, click here.

Notes to Editor:
• The Army Families Federation (AFF) is the independent voice of Army families: Regular or Reserve, wherever they are based, whatever the make-up of their family.
• Throughout the UK and overseas, AFF works hard to achieve policy change and progress in favour of Army families; they offer advice and guidance on all aspects of Army life, confidentially and in an easy-to-digest way.
• They work with other agencies such as MOD, government, charities and other key players to strengthen their cause and fight for a fair deal for families everywhere.
• Their family-focussed website ( contains information about all aspects of Army family life, and their Facebook, Twitter and Instagram pages offer families other easy ways to contact us, interact with us, or simply follow the work we are doing.
• AFF operates by four core values, which are pivotal to our work. These are:

– AFF always puts families first
– AFF can be trusted
– AFF is bold and determined
– AFF is inclusive

Media Contact:
For more information about AFF’s work, contact Kirsty Cameron, Communications & Marketing Officer, at

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