Walking With The Wounded – Care Coordinator


Job Title: Care Coordinator

Location: Manchester

Salary: £25,000 to £27,000 dependent on experience

Hours: Full time – 37.5 hours

Contract type: Permanent

Company benefits: 5% Employer Pension Contribution
Employee Assistance Programme

Walking With The Wounded (WWTW) supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities.

WWTW recognise that for some ex-servicemen and women, the route to care looks complex and often inaccessible. By providing an integrated Care Coordination service, WWTW will ensure these individuals are provided the breadth of care they need, as well as providing support to their families. The Care Coordinator will be an impactful and crucial service to a small cohort, which is highly ‘in need’.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges; which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for two Care Coordinators who fully appreciate the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.

The Care Coordinators will have a caseload of complex ex-servicemen and women. Working with local delivery partners, you will make referrals for specialist support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.

WWTW has continued to deliver Care Coordination during Covid19. Where possible support is delivered via remote means. Where face-to-face support is deemed necessary for the needs of the service user, WWTW take staff health and wellbeing very seriously and we are supporting our teams with safe face-to-face working.

For an informal discussion please contact Tom Knight on 07833 226485.

You can read more about WWTW on our website www.walkingwiththewounded.org.uk

Please apply by completing and submitting our short application with a supporting CV.

Apply here.

The closing date for applications is Friday 6 November 2020. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

Interviews are planned W/C 16 November 2020 and may be held via Zoom or similar platform, depending on current Covid-19 restrictions.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical, mental health and wellbeing of its staff.

Our Executive Members

By @Cobseo 55 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here