DMWS – Office Manager


Location: Andover
Contract: Full-time, Permanent, 35 hours per week
Salary: £28,000.00 per annum
Closing date: 03/11/2022

Are you an experienced line manager, with great communication skills, and the ability to balance competing tasks to achieve deadlines?

If so, we have an excellent opportunity for an experienced office manager to join the Defence Medical Welfare Service to ensure the smooth running of HQ and the wider organisation. The role requires a self-starter with a positive attitude and a can-do approach. We are looking for someone who will be able to confidently adapt to changing situations with the ability to prioritise tasks and enjoy variety in their work.

The ideal candidate will also possess:

  • Line manager experience
  • A positive attitude with can-do approach towards tasks
  • Excellent communication on the phone and face-to-face
  • Proven negotiating skills
  • Excellent IT skills, including experience of using Excel, Word and ideally Microsoft Teams
  • The confidence and ability to prioritise conflicting tasks and deadlines
  • Ability to adapt to changing situations, work flexibly and enjoy variation
  • Evidence of organisational skills
  • Self-motivation and the ability to use your own initiative
  • An efficient working style and be able to implement suggested process improvements.
  • A methodical approach, with an exceptional eye for detail
  • An excellent team working ethic

You will :-

  • Ensure the telephones are covered at HQ.
  • Oversee the recruitment process, to ensure compliance with current legislation.
  • This in relation to new hires and variations to existing staff contracts. When called upon taking accurate and confidential minutes.
  • Oversee cost effective travel arrangements including hotel bookings, flights, trains, and ad-hoc journeys.
  • Have a current Driving Licence and access to a vehicle, due to the remote location of our office.
  • Ensure security clearances are sought for new starters and renewed when required.
  • Assist the Senior Leadership Team through diary management, booking travel, arranging VIP visits and meetings.
  • Continually review and document processes to allow effective working, training, and accountability, with a focus on scalability.
  • Liaise with our external IT and HR consultants on complex matters.
  • Oversee facilities management at HQ.
  • Manage contractor contracts (e.g. photocopier, window cleaners, coffee machine), ensure renewals are flagged, actioned and negotiated to achieve best value.
  • Co-ordinate H&S compliance across the organisation.
  • Plan and action staff events (at least annually).
  • Actively contribute to a culture of innovation, resourcefulness, and best practice to make the best use of your time and others.
  • Complete other ad hoc tasks as and when required.
  • Understand that legislation including GDPR, Equality Act, Health & Safety legislation and confidentiality/ sensitivity of patient information will be a part of your work, (training will be provided).
  • Work in accordance with and promote our values

Benefits include:

• 30 days leave plus bank holidays calculated pro-rata
• Mileage paid between locations (45p per mile)
• Enhanced sick pay
• Up to 6% matched pension contributions
• Death in service benefits
• Great training opportunities
• £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
• Enhanced maternity / paternity / adoption family friendly benefits.

Applications close on the 3rd of November 2022 – To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Applications will be actively reviewed on receipt. DMWS reserve the right to close the application process early. Please see attached for a detailed job description and person specification: Office Manager job description

Apply here.

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