The Communications Officer is responsible for communications and marketing to raise and sustain the profile of the Forces Employment Charity’s Ex-Forces Employment programme and our new Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a key role in the marketing team and be the first point of contact for staff from both teams.
This is a full time (35 hours a week) Hybrid based role (Mountbarrow House, 12 Elizabeth Street, London, Victoria SW1W 9RB)
Reporting to: Head of Brand and Marketing
Responsibilities:
- Act as the marketing team’s designated contact for the Ex-Forces Employment and Veterans Support teams and their communications and marketing requirements.
- Creation of online and offline content, including written articles and still/motion graphics.
- Scheduling of content on social media channels (currently Twitter, Facebook, LinkedIn and Instagram) using content management software.
- Website page and post updates.
- Support the Customer Engagement Manager with production of email newsletters and required content.
- Assisting the PR consultant with interviewing clients and writing case studies.
- Support, where required, the creation of content for our online client communities.
- Assisting the Head of Brand and Marketing by ensuring correct use of the Forces Employment Charity’s brand guidelines both internally and externally.
- Collaborate with Communication Managers from Delivery Partners where there is a need for co-branding.
PERSON SPECIFICATION
Essential Competencies
- Experience in creating content for on- and off-line channels.
- Experience using design software, eg Canva.
- Experience of managing creative agencies and freelancers.
- Experience using social media scheduling software.
- Proven ability to deliver outcomes in accordance with demanding time and quality targets and to calmly and appropriately deal with conflicting priorities.
- Excellent internal and external relationship building skills.
- Strong communicator with excellent presentation skills.
Desirable Competencies
- Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.
- Experience of creating paid social media campaigns.
- Experience of working within a charity.
What We Offer:
- Competitive Annual Salary: £28,500
- Generous Annual Leave (25 days + Birthday Grants + Bank Holidays)
- 4% Pension Contribution
- Training and Development Opportunities
To apply, please submit a Covering Letter and CV. Closing date for the position is midnight 3 February 2023. Interviews are scheduled to be shortly after.
