RNRMC – Transition Support Case Manager


RNRMC is looking to recruit a Transition Support Case Manager to join its team based in Portsmouth.

RNRMC, with our many partners, strives to provide assistance to serving and former sailors and marines and their families, with the aim of ensuring they feel valued and supported, throughout their lives. We support the serving community through improvements to working environments, efficiency, morale, welfare, sport and adventurous training, and veterans and families through a wide range of services and partnerships. We collaborate across the military sector and wider, ensuring our funds deliver the outcomes our beneficiaries need.

The Board of Trustees have agreed an exciting, new direction for the Charity as part of its recent Strategy review. This is the first strand to develop a stronger beneficiary advocacy role and will provide the evidence to create a proactive and holistic suite of support provision to the whole Naval Family. The role holder will lead the Transition Support team whilst managing the development of the client management database. This pilot will focus on those who may be considered vulnerable as they leave the Service, as well as their families, to assist their successful transition, regardless of their needs.

For the right candidate, this role presents a rare opportunity to be in at the start of a project whilst operating at the heart of the charity’s future direction. Candidates must have previous experience of supervising caseworkers in the provision of welfare support and a genuine interest in and sound knowledge of case recording systems, as well as using management information to drive incremental improvements in the support provided. They must be excited by the prospect of bringing new ideas and experience to the table in a fast, growing and dynamic organisation and be able to project manage the outcomes of the pilot in addition to leading a first class Transition Support service.

The role of Transition Support Case Manager will suit a confident and enthusiastic individual with experience of case management and be equally at home using management information to improve the service they and their team provide. You will possess the drive to not only lead this pilot but will also work closely with the Director of Welfare and the Director of Development to take the lessons forward in developing a holistic model of support to the whole Naval Family.

The successful applicant will have mature and capable interpersonal and leadership skills, a strong empathy for the Navy Family and the values of RNRMC, and be keen to expand their experience to drive the wider application of this pilot into other work strands within the organisation’s development. You will be able to effectively lead a close-knit team and also display excellent time management and prioritization in coordinating your outputs within an ambitious development framework.

If you feel you have the required skills and experience for this role we would like to hear from you.

Please note this role requires DBS checks.

Please send your completed CV and covering letter, detailing the reasons why you wish to apply for the role, demonstrating how you meet the requirements of the person specification and what qualifications you have to support it to hr@rnrmc.org.uk
For an informal discussion about this role, please get in touch with Mike Burningham, Director of Development on 023 9387 1557 or mike.burningham@rnrmc.org.uk

Visit our website at www.rnrmc.org.uk for more information about our charity.

Download the job description here.

Closing date is 4 January 2021.

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