SSAFA – Additional Needs & Disability Service Support Officer


£25,000 per annum pro-rata

30 hours

Central Office, London with flexibility to work remotely

A fantastic opportunity has arisen for a part-time Additional Needs & Disability Service Support Officer to join the Social Care Operations Team at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 82,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

You will be working with Forces families who have a child or adult dependent with an additional need and/or disability. You will be supporting the Additional Needs, Disability and Support Groups Service Manager to coordinate the SSAFA Short Breaks Service which runs adventure breaks for Forces families who have a child with an additional need and/or disability. You will be supporting with the preparation of the breaks, liaising with beneficiaries and relevant stakeholders. You will attend the breaks acting as a point of contact for families ensuring a smooth running of the service. The aim of these breaks is to provide families with the opportunity of spending quality time together, trying fun activities and meeting others in similar situations.

About the team

This is a new opportunity to work with a small, dedicated team who support Forces families with additional needs/disabilities. The team also manages Forces Additional Needs and Disability Forum (FANDF). A tri-Service group for Forces families who have a child or adult dependent with an additional need and/or disability. SSAFA facilitates the group working with the FANDF committee to support their vision, ensuring that ‘Forces families with additional needs and disabilities receive the support they need.’ The team also manages the Support Groups Service for bereaved families. SSAFA has three support groups; The Bereaved Families Group, Military Families Affected by Suicide and Families of Wounded, Injured and Sick Service Personnel (FISP). SSAFA’s support groups provide a network of people who have been through a similar tragedy. We provide events which facilitate peer support, a safe space to grieve and opportunity for respite.

About you

To carry out this role successfully you will have a track record of working with children and families. You will be able to demonstrate the ability to build relationships and successfully work with a variety of people including stakeholders and beneficiaries. We are seeking an enthusiastic individual who is ready to expand their knowledge in project management and helps to expand the short breaks service offer.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact Frances Robinson, Additional Needs, Disability and Support Groups Service Manager on 07387 253 450 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on Sunday 29 August 2021

Interviews: Tuesday 14 September. If you are invited to attend an interview you will be required to undertake an aptitude test.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV. Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission. Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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