Walking With The Wounded – Care Coordinator



Location: Hybrid of homeworking and office working; 42 Canada Street, Manchester,  M40 8AE.  Travel across Greater Manchester and Lancashire will be required.

Salary: £26,000 – £28,000 dependant on experience

Hours: Full time – 37.5 hours (e.g., 9-5, half hour unpaid break)

Contract type: Permanent

Company benefits:        

  • 5% Employer Pension Contribution
  • Employee Assistance Programme
  • Bike 2 Work Scheme
  • Death in Service following successful completion of probation
  • Competitive annual leave

Walking With The Wounded (WWTW) supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities.

WWTW recognise that for some ex-servicemen and women, the route to care looks complex and often inaccessible. By providing an integrated Care Coordination service, WWTW will ensure these individuals are provided the breadth of care they need, as well as providing support to their families. The Care Coordinator will be an impactful and crucial service to a small cohort, which is highly ‘in need’.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges; which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking to recruit a Care Coordinator who fully appreciates the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential. Although this role is North West based and the successful candidate would be working with North West clients, a percentage of their caseload would be used to digitally support those in the Western Highlands and islands (Scotland).

The Care Coordinators will have a caseload of complex ex-servicemen and women. Working with local delivery partners, you will make referrals for specialist support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.

For an informal discussion please contact David Lowe on 07867 420473.

You can read more about WWTW on our website www.walkingwiththewounded.org.uk 

Please apply by completing and submitting our WWTW application with a supporting CV.

Apply here.

The closing date for applications is 7 February 2023.  Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

Interviews are planned W/C 13 February 2023.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

Our Executive Members

By @Cobseo 55 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here