Walking With The Wounded – Social Inclusion Coordinator and Hub Administrator (NE)



WWTW NE Hub, Veterans Support Services, The Walker Building, North Shields, Tyne & Wear, NE29 6LL.  Regular travel required around the North of England.


£26,000 pa


Full time – 37.5 hours per week (usual workday 9-5, half hour unpaid break).

Contract Type:            


Company benefits:     

  • 5% Employer pension contribution
  • Employee Assistance Programme
  • Bike 2 Work Scheme
  • Death in Service following successful completion of probation
  • Competitive annual leave

Do you have what it takes to be part of the Walking With The Wounded team?

Walking With The Wounded ‘WWTW’ deliver employment, mental health and care coordination programmes in collaboration with the NHS to get those who served, and their families, whether mentally, socially or physically wounded, back on their feet and making a positive contribution once more. Why? Because those who served, deserve.

We have an exciting opportunity for a proactive Social Inclusion Coordinator and Hub Administrator to join our dedicated team in the North East of England.

At Walking With The Wounded we know ex-service personnel can find it tough to connect after they’ve served in the military. That’s why we developed Op CONNECT, giving ex-Forces personnel based in the North East, North West and Scotland the chance to meet with veterans, get active and get involved in their communities.

The North East Social Inclusion Coordinator will be responsible for planning and facilitating different activities throughout the year.  Each activity is designed to tackle social exclusion, and support physical health, and mental health and wellbeing.  The activities include:

  • Wellness Walks

Spending time in nature can make a real difference with mental health problems such as anxiety, stress and depression.  Our Wellness Walks are an opportunity for veterans to meet on a regular basis, keeping them connected to others, and encouraging physical exercise in the outdoors.  Walks are tailored to suit the capabilities of the group.

  • Forces to Fishing Angling

Research shows fishing can have a positive effect on improving the mental health of veterans, including on conditions such as PTSD.  For veterans finding it hard to integrate, the Veterans Angling project helps decrease social isolation and improve the mental and physical health and wellbeing in the veteran community.

  • WWTW Social Hub

WWTW Social Hub’s provide a safe and supportive space for veterans to visit and spend time with others.  Available every fortnight and facilitated at our regional hub locations, veterans who are at risk of social isolation can visit, talk to other veterans, and get advice and guidance from our caseworkers and partners on mental health, employment, social care and welfare.

  • Veterans Mess

Following the same model as our Social Hub, WWTW Veterans Mess provides the space and opportunity for veterans to visit, meet other veterans and get informal, professional advice and guidance from our caseworkers and partners. Veteran’s Mess is scheduled once a month on a weekday evening and facilitated at our WWTW regional hub locations.

We’re looking for someone who has the skills and passion to make their mark on the region; driving relationships and building engagement with our Op CONNECT programme.  This role is internally and externally focused; you must have a passion for representing WWTW & our service users in the region.  You will need to maintain a positive and friendly charity image by acting as first line of contact to visitors and service users in person and via telephone.  The successful applicant will have the opportunity to develop and lead opportunities for veterans to access mindfulness, wellbeing, cultural, art and sporting activities to improve their wellbeing and social inclusion.

This is a dual role and the right candidate will be able to manage their own time, prioritise tasks and support the administration of our busy North East Hub.  This role will suit a collaborative team member and an effective multitasker with excellent knowledge of Microsoft programs and social media platforms.

If you’re someone who has a network in the region and thrives on the development of ex forces friendly stakeholder relationships, we would be keen to hear from you.  Experience of having served or worked with veterans is not a prerequisite however desirable, but an understanding of veteran issues will be crucial to fostering relevant relationships.  There is a strong culture at WWTW; a solution focused, supportive, can-do attitude – it is essential to us that this ethos is maintained within all the regions.

This is a fantastic opportunity to work in a rewarding and inspiring organisation with a supportive, inclusive and welcoming team that makes a real difference to the lives of our ex-service men and women.

You can read more about WWTW on our website www.walkingwiththewounded.org.uk

Please apply by completing and submitting our WWTW application with a supporting CV here.

The closing date for applications is 14 January 2024.  Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

Interviews are planned W/C 22 January 2024.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

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