Walking With The Wounded – Veteran Liaison Support Officer (VLSO)


Location: West Yorkshire/South Yorkshire.  Hybrid of homeworking and office working with daily travel around the region.

Salary: £26,000 – £28,000

Hours: 37.5 hours per week (e.g. 9-5, half hour unpaid break)

Contract type: Permanent

Company benefits:      

  • 5% Employer Pension Contribution
  • Employee Assistance Programme
  • Bike to Work Scheme
  • Death in Service following successful completion of probation
  • Competitive annual leave
  • Travel Expenses

Walking With The Wounded ‘WWTW’ deliver employment, mental health, care coordination and volunteering programmes in partnership with the NHS Veterans Mental Health OP Courage programme to get those who served, and their families, whether mentally, socially or physically wounded, back on their feet and making a positive contribution once more. Why? Because those who served, deserve.

This role will work in collaboration with Leeds and York NHS Foundation Trust to support veterans in the Mental Health pathway.  As part of Op Courage, the Individual Veterans Mental Health Service, we will be employing a new Veteran Liaison Support Officer.

The successful candidate will ideally reside in the West or South Yorkshire area with the ability to travel around the region in their own vehicle.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential.  Experience of working with veterans would be beneficial although again, not essential.

The Veteran Liaison Support Officer (VLSO) will have a caseload of at times complex ex-servicemen and women.  Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities.  Your role will be crucial to the success of the service user’s outcome.  If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.

If you have any questions about this role, please contact Gemma McDonald on 07468 608 329.

You can read more about WWTW on our website www.walkingwiththewounded.org.uk 

Please apply by completing and submitting our short application with a supporting CV and covering letter here.

It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW short application with a supporting CV and cover letter.

The closing date for applications is 10 April at midday.  Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

To support planning Interviews will likely be held on 17 and 18 April.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical, mental health and wellbeing of its staff.

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