RAF Association – Independent Living Manager (Sheltered Accommodation)


£31400 Full Time 37.5 hours per week

Based at RAFAHL Storrington RH20 4RA

About us

For over 90 years, the RAF Association have championed a simple belief – that no member of the RAF community should ever be left without the help that they need. The RAF Association is one of the leading providers of welfare assistance to the RAF community and we exist to ensure that their sacrifice does not result in suffering, poverty, loneliness or isolation. Last year, we supported over 85,500 members of the RAF community who required practical, emotional or financial assistance. For the sake of everyone who needs our help, we continue to evolve and innovate to meet new challenges and remain at the leading edge of service provision. We champion the best interests of the RAF community and work together to make sure no one is ever left behind.

About the role

RAFA Housing Ltd is a registered provider of social housing providing independent living for people aged over 60 who have served in the RAF (as well as their spouses).  Stanmore House in Storrington is situated on the edge of the gorgeous South Downs National Park and is made up of 32 self-contained flats along with additional facilities to enable our tenants to enjoy an independent lifestyle. The Independent Living Manager (ILM) will work closely with the Head of Community Support to oversee the provision of an effective and personalised housing management service to our tenants by overseeing all repairs and maintenance programmes along with complying with our housing policies and legislative requirements. As well as tenancy and estate management you will actively support and promote independent living including social, financial and digital independence. With a background in a similar role, you will be confident in contributing towards the development and review of our housing initiatives and policies.

About you

Whilst  a housing related qualification would be desirable, we require the post holder to have at least three years’ experience in a housing management role or similar in a social housing setting.  You will have an up to date knowledge of relevant national regulatory requirements and policies for social housing and their application in practice. Management experience of overseeing the delivery of frontline maintenance services and planned services of work is an essential requirement for this role. On a more personal level, we are looking for someone who understands the needs of older people, displays patience and empathy and is confident in facilitating meetings with tenants as part of consultation and involvement activities. The full person specification is detailed on the role profile.

Further information about ‘Who We Are’ along with details about our services and our impact can be found on our website www.rafa.org.uk. Download the full role profile here.


If after reading the role profile you would like to ask us any questions then please contact us directly via email in the first instance  jobs@rafa.org.uk. We’d love to hear from you!

To apply, please check that your CV is up to date and showcases your skills and experience  relevant to this role (this will really help you stand out during the shortlisting process!) and send this along with a covering letter to jobs@rafa.org.uk

This role requires a satisfactory enhanced Disclosure and Barring Service (DBS) check on appointment and every three years thereafter.

Please note important dates below

Closing Date                 10am Friday 11 February 2022

Interview Date            to be confirmed                        


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