The Ripple Pond – Service Delivery and Development Officer


This role is central to the charity’s mission of delivering high-quality support to hundreds of Armed Forces Families.

We refer to our service users as our Members and this reflects our inclusive and listening approach as a charity. You will be at the forefront of working with and listening to forces families to ensure that the charity understands their needs and then bringing together everyone’s ideas to help create practical and effective solutions. This will require highly developed personal skills and an ability to see things from other perspectives.

As part of a small and highly motivated team, you will develop and maintain peer-led services, requiring you to be both creative and a “completer-finisher”.

You will be an ambassador representing the charity at various forums and stakeholder events, so you will need to be a confident and engaging communicator.

Working with our director you will monitor our impact and ensure that the board of trustees and our stakeholders remain informed of progress. This will require attention to detail.

Working Requirements

The role is offered on a part-time basis of 25 hours a week.

The charity’s staff are currently all working from home, we are currently exploring moving to a blended, or hybrid working model. This will combine working from home, with working from an office location within the Aldershot Area.

Occasionally you will be expected to represent the charity at events across the UK.

Annual Holiday Entitlement – 140 hours per year, including Bank Holidays.

Salary – £11.40 per hour.

How to Apply

Applications – a typed CV and covering letter outlining your reason for applying for the role and why you feel you have the required skills, knowledge, and experience – emailed to

Download the full job description here.

Applications are to arrive no later than midday on Friday 4 June 2021.

Due to the interest received in this role the charity reserves the right to commence interviews immediately on receipt of an application and to close applications before the deadline.

If you have any questions about the role or the charity, please do not hesitate to have an informal conversation with our Director.

Appointments to speak to him may be made by calling our central office 0333 900 1028.

Our Executive Members

By @Cobseo 54 years ago

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