Walking With The Wounded – Veterans Liaison Support Officer (Regional Lead)


Location: East of England; Hertfordshire or Cambridgeshire. Based from home with daily travel within the region

Salary: £31,000 – £33,000 dependent on experience

Hours: Full Time 37.5 ( 9-5, half hour unpaid break)

Contract Type:   Permanent  

Company benefits:

  • 5 % Employer Pension contribution
  • Employee Assistance Programme
  • Bike 2 Work Scheme
  • Death in Service following successful completion of probation
  • Travel Expenses
  • Competitive annual leave

Do you have experience in leading a team who support vulnerable adults and empowering them to move forward with their journey, if the answer is yes, then read on…..

WWTW supports those who have served in the British Armed Forces and their families. We specialise in developing pathways to independence as well as employment with organisations who recognise and value the unique skills and qualities of our ex-service personnel.

WWTW is contracted to provide six Veteran Liaison Support Officers in the East of England; one in each of the counties of Norfolk, Suffolk, Essex, Cambridgeshire, Bedfordshire & Hertfordshire. WWTW has VLSOs already operating in Norfolk, Suffolk, Essex & Bedfordshire. One of the six roles is required to be the lead for the other five; providing line management for the team and deputising for the Regional Manager. The Lead VLSO will retain the caseload for their county.

With this mind, WWTW is currently recruiting to two positions a Lead VLSO and a VLSO.  One will be based in Cambridgeshire with a case load in that county, the other based in Hertfordshire with a caseload in that county with some flexibility as to which the Lead VLSO operates in. When applying, please ensure you apply for either the Lead VLSO or VLSO role indicating which of the two counties would be your preference to operate within.

We are looking for a dedicated individual who will empower both staff, within the East Regions team and ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis to support them to thrive and contribute to our communities.  This role will part of a team of existing VLSOs across the East of England as part of a wider collaborative team to include NHS Trusts and WWTW as part of the newly commissioned Op-COURAGE, the Veterans Mental Health and Wellbeing service.

The role will be home based with daily travel around your local regions to support your clients and build relationships in the community, whilst working as part of the wider regional NHS HIS clinical team.

The ideal candidate will be a self-starter who has prior experience leading a team and working with vulnerable adults, an individual who has the ability, and motivation, to work independently to set priorities that accurately reflect the relative importance of role responsibilities.  Primarily the role sits as part of a small team of staff at WWTW operating in a much wider collaboration that includes the NHS, other service charities and local support services.  The post holder will work with clients in the community (or their homes) facilitating intense support by analysing individual needs to create a support plan that will break down barriers to a successful stabilisation and navigate the pathway of their Mental Health journey.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a lead Veterans Liaison & Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.

For an informal discussion please contact David Beer on 07511 182 186

You can read more about WWTW on our website www.walkingwiththewounded.org.uk.  

It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW application with a supporting CV, all documents can be accessed by clicking here.

If you require any assistance with the application process, the HR team are happy to assist.  The contact number for HR is 07776 685 259

Closing date for applications is 23 January 2023. The advert may be closed early as if sufficient applications are received.

Interviews are planned for the week commencing 6 February 2023 and will be held either face to face or via Microsoft Teams

Our Executive Members

By @Cobseo 54 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here