WWTW – Support Care Coordinators


Location: There are two available posts, one based in Manchester and the other in Gateshead.
Based: WWTW Hub Gateshead, NE8 4DY or WWTW Hub Manchester, M40 8AE
Job Type: Fixed term 24 months
Employed by: Walking With The Wounded
Line Manager :Operational Manager North East
Salary: £24,000 to £28,000
Closing date: 8 April

WWTW supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities.

WWTW has been successful in securing funds from the Armed Forces Covenant Trust for a new project in the North East (Gateshead) and North West (Manchester) on England. Northern Care Coordination Partnership (NCCP) will launch (and trial) a new, impactful and innovative service that can be replicated across the UK.

At its core, the NCCP recognise that for some ex-servicemen and women, the route to care looks complex and often inaccessible. By providing an integrated care coordination service, the NCCP will ensure these individuals are provided the breadth of care they need, as well as providing support to their families and carers. NCCP will be an impactful and crucial service to a small cohort, which is highly ‘in need’.

Two Support Care Coordinators, one in each location, will have a small caseload of complex ex-servicemen and women. Working with up to ten local delivery partners, you will make referrals for specialist support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the project. If you are an experienced caseworker with an understanding of working with more complex clients we would like to hear from you.

You should fully appreciate the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. Experience of working with veterans would be beneficial although not essential.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

For more information, please contact:

Gary Lamb
07867 420473

To apply, please complete the WWTW short application form available on our website and send in with your CV to amy@wwtw.org.uk by the 8 April.

Please find the job description here.

Please find the application form here.

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