Member Directory

Phoenix Heroes CIC

Company Number: 11479548

Phoenix Heroes CIC is a non-profit Community Interest Company supporting veterans, serving members of the Armed Forces and their families with a range of support services. We build veteran communities and create a natural peer support environment where our core support services are delivered directly to those who need additional help.

Contact Information

http://www.phoenixheroes.co.uk
info@phoenixheroes.co.uk
Castle House
South Street,Ashby De La Zouch
LE65 1BR
01206 932488

Support Offered

Employment networking – ERS Silver Award holders and aligned with many veteran friendly UK Companies.
Mental Health Support – BACP member Therapist and partnering PTSD support organisation. Our core team members are PTSD Awareness CPD accredited trained. Phoenix Heroes are also BACP organisational members.
Community Building – Our Veteran Carp Angling Club (VCAC) is one of the fastest growing communities in the UK. We have our own L1 & L2 Angling Coaches, and we are a “Get Fishing for Wellbeing” Angling Trust partner. We have a range of different community building initiatives and we are very family focussed.
Tackle 4 Heroes – Our Tackle 4 Heroes project is operating on a national scale enabling us to give FREE fishing equipment to our beneficiaries and their families so they can join our community fishing events.

Plane Saver Credit Union (Joining Forces)

Company Number: IP00345C

Plane Saver Credit Union is a not-for-profit financial cooperative, providing an range of flexible savings and affordable loans for Armed Forces personnel straight from their JPA pay.
The initiative, which is supported by the Ministry of Defence, also welcomes family members and veterans in receipt of a pension to join.
At Plane Saver we look at finance differently – supporting our members to make ethical and sound financial decisions.
Join today for free at: planesavercu.co.uk

Contact Information

https://planesavercu.co.uk/
info@planesaver.co.uk
Profile West
950 Great West Road
Brentford
TW8 9ES
0208 607 5020

Support Offered

Savings and loans with repayments straight from your JPA pay.
A return on your savings in the form of an annual dividend.
Loans of up to £25,000
Free Life Cover on loans and savings
Not-for-profit
10,000 members

Poppy Factory, The

Charity Number: 225348
Company Number: 00204405

The country’s leading employment charity for veterans with health conditions or impairments.

The Poppy Factory provides bespoke opportunities and ongoing employment support for hundreds of disabled veterans around the country, helping to restore their financial independence through sustainable and rewarding work.

Contact Information

http://www.poppyfactory.org
Administrator@poppyfactory.org
20 Petersham Road
Richmond
TW10 6UR
020 8940 3305

Support Offered

A regional team of career experts work with employers to help veterans with health challenges into rewarding and sustainable work.

Consultants work with each veteran to create a personal career plan, give free CV and interview training, and source local job opportunities with supportive employers. A network of volunteer mentors and ongoing in-work support ensures that Poppy Factory ‘clients’ thrive in their new workplace.

Any veteran with a physical or mental health condition can register, as long as they are no longer being supported through the Career Transition Partnership as part of their resettlement. The Poppy Factory’s Getting You Back To Work service has already helped hundreds of disabled veterans into meaningful and sustainable work.

Twitter: @PoppyFactory
Facebook: The Poppy Factory

Poppyscotland (Earl Haig Fund Scotland)

Scottish Charity Number: SC014096
Company Number: 194893

Poppyscotland provides life-changing support to the Armed Forces community.

Contact Information

http://www.poppyscotland.org.uk
New Haig House
Logie Green Road
Edinburgh
EH7 4HR

Support Offered

Money raised from the Scottish Poppy Appeal and Poppyscotland’s year-round fundraising enables them to deliver support to members of the Armed Forces community in Scotland by providing tailored funding and assistance. The charity also funds services in advice, employment, housing, mental health, mobility and respite.

PTSD Resolution

Charity Number: 1202649

PTSD Resolution provides free, prompt and effective mental health therapy for UK Armed Forces veterans, reservists and their families suffering from post-traumatic stress and related mental health conditions.

Founded in 2009, the charity has helped over 4,500 clients through a nationwide network of 200 qualified Human Givens therapists. Treatment typically resolves issues in an average of seven sessions at a cost of £940 per client, funded entirely through donations.

PTSD Resolution is accredited by the Royal College of Psychiatrists to the Quality Network for Veterans Mental Health Services and operates with minimal overhead – 93% of donations go directly to charitable objectives.

The charity works collaboratively with partner organisations across the veterans’ sector, with 60% of clients referred through partnerships and professional networks.

An integral part of its work is research using real world evidence to constantly improve the quality of therapy delivered by the therapist network. Results are reported in peer reviewed and published papers which demonstrate a high level of efficacy and acceptability of the service.

Our helpline is open Monday to Friday 9am to 5pm.

Contact Information

http://www.ptsdresolution.org
contact@ptsdresolution.org
c/o Chantry House
22 Upperton Road
Eastbourne
BN21 1BF
0300 302 0551

Support Offered

Treatment uses Human Givens Therapy, a non-invasive approach delivered through one-to-one sessions either face-to-face locally or online. This compassionate method doesn’t require clients to relive traumatic experiences, with both client and therapist agreeing when treatment is complete.

The charity uniquely supports those other services often exclude – veterans in prison (across 35 institutions), those with addiction issues, and clients with complex diagnoses. Almost half of those who call decide to have therapy with appointments available within 14 days.

PTSD Resolution’s FAITH programme specifically supports family members affected by military trauma, recognising that 17% of clients are relatives of veterans.

The charity also provides trauma awareness training for partners as well as delivering Trauma Awareness Training for Employers (TATE), helping organisations recognise and support staff experiencing trauma symptoms.

Queen Mary’s Roehampton Trust

Charity Number: 211715

Broadly speaking, QMRT makes grants to charitable organisations which provide support to men and women who served in any of the Armed Forces of the Crown and who were injured or disabled in such service, and to their widows and other dependants.

Contact Information

qmrt@hotmail.co.uk
2 Sovereign Close
Quidhampton
Salisbury
SP2 9ES

Support Offered

The Trustees meet the object of the Trust by making grants to any charitable institutions or organisations whose objects include the reception, accommodation, treatment or after-care of people who come within the Trust’s object as set out above. The Trustees may also make grants in aid of medical or surgical research into the needs of injured and disabled persons who served in the Armed Forces.

Mindful of the ever-changing landscape within the serving and ex-service community, and the evolving needs of beneficiaries, the Trustees review the grant-giving policy on an annual basis.

Queen Victoria Seamen’s Rest

Charity Number: 1153185
Scottish Charity Number: 1106126
Company Number: 5218014

Established in 1843, the Queen Victoria Seamen’s Rest (QVSR) is a charity which provides accommodation and welfare support to active and retired seafarers, veterans of the armed forces and others in need.
QVSR seeks to support each resident to achieve lifestyle and personal development goals whether this is simple companionship, the development of leisure interests, training and employment or a move to more independent living.

Contact Information

http://www.qvsr.org.uk
enquiries@qvsr.org.uk
121-131 East India Dock Road
Poplar
E14 6DF

Support Offered

QVSR’s Welfare Team assists residents with benefit applications and access to individual grants as well as providing support with medical and emotional issues through signposting to appropriate organisations. QVSR aims to provide an environment where residents are able to rebuild their lives, regain their self-confidence and make the transition from homelessness to more
independent living.
QVSR’s facilities include en-suite bedroom accommodation, modern restaurant and evening coffee shop, TV lounges, Wi-fi, snooker and pool, gym, Chapel, multi-faith or “quiet room” and garden.

Reading Force

Charity Number: 1159890

1) To advance a culture of literacy in the home by encouraging families to read together for pleasure and talk about a book by providing advice and assistance and materials to support shared reading activities; and
2) To promote and protect good health and wellbeing by using reading as a means of mitigating stress and
increasing communication and good family relationships, particularly following separation due to training, deployment, postings and mobility

Contact Information

http://www.readingforce.org.uk/
info@readingforce.org.uk
10 Homersham Road
Kingston Upon Thames
KT1 3PN
07890 476311

Support Offered

RF is a simple, fun, free family shared reading initiative for Service families, Reservists, Cadets, Veterans and injured service personnel – spouses and partners, pre-school children through to young adults, extended family and grandparents.
We provide free books and special scrapbooks and encourage Service families to form an informal book group with their family and friends; choose, read, talk about a book, and fill in the free scrapbook.

Riverside Care & Support

Company Number: 30938R

Riverside Veterans Services – We are committed to supporting veterans facing homelessness and our services are developed and driven by staff who have served in the Armed Forces.
Veterans Support for veterans facing homelessness: This is a key element of Riverside Care and Support veterans services. The Beacon, Hardwick House and Mike Jackson House are specialist supported housing centres, a leading part of Riverside’s practical commitment to veterans. Key to these housing services is the support provided around employment, training, health & wellbeing and resettling veterans into mainstream permanent housing. Referrals to the supported housing services is via SPACES.

Contact Information

https://www.riverside.org.uk/care-and-support/veterans/
spaces@riverside.org.uk
The Welfare Dept.
Military Correction Training Centre
Berechurch Hall Road,Colchester
CO2 9NU
01748 833797

Support Offered

Working closely with the JSHAO, Riverside established the Single Persons Accommodation Centre for the Ex Services, SPACES, in September 2000, since then we have helped over 15,500 homeless ex-Service personnel with their housing needs. SPACES provides tailored, specialist housing support for the unique issues veterans’ face. Crucially this housing advice includes support for serving personnel, up to a year prior to discharge, who are at risk of becoming homeless on discharge. SPACES delivers pro-active tailored 1:1 guidance, with the aim of preventing homelessness and rough sleeping among single Service leavers and veterans.
Within MCTC Colchester we have a fulltime Housing Worker who delivers a weekly housing brief on homelessness, veterans projects and private renting to all those who are sent to MCTC. Advice is also available on buying and renting property off camp whilst still serving to help prevent future homelessness. Members of the military staff can also use the service and receive advice and help on all aspects of housing before they leave.

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Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here